What You'll Find in Our FAQ
We've organized this FAQ around the questions that actually come up — not a list of policies nobody reads. Each answer covers the real step or real reason behind a process so you can handle it yourself without waiting on chat. Deposits through PayPal, Venmo, or a Play+ prepaid card are handled inside your account wallet; the steps are short and the
confirmation screen tells you exactly where your funds landed. Withdrawals go back to the same method you used to deposit, and you'll need to pass a one-time identity check before your first payout clears. Access to the lobby and sportsbook depends on where you are — state law controls availability, and we show you clearly whether your location is eligible when you
log in. If an answer here doesn't cover your situation, live chat and email are both available through the support tab in your account.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support
- State Eligibility Check