Reference

How juwa999 Handles Your Personal Information

This Privacy Policy explains what we collect when you create an account, make a deposit through PayPal, Venmo, or Play+, and use our platform — and how we keep that information secure.

Account data protectionPayPal, Venmo, Play+ transaction privacyCookie controlsData retention limitsYour right to request deletion
juwa999 How juwa999 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what we hold, correct an error, or request deletion of your account data, reach out through any of the channels below. Our team handles data requests separately from general account support so your request goes to the right place without delay. Response times depend on request complexity and applicable state law requirements.

Email Privacy Request Send a written data request or deletion ask to our privacy inbox. Include your registered email and the specific action you need — we confirm receipt and follow up within the window required by applicable law.
Live Chat — Account Help Start a chat session from the account settings screen and select 'Data and Privacy' from the topic menu. A support agent can confirm what categories of data we hold on your account right in the session.
In-App Account Settings Your account settings panel includes a privacy section where you can download a summary of your stored profile data, update communication preferences, and manage cookie consent without contacting support.
HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

We use SSL encryption on every page that handles account credentials or payment details. Cookie consent is presented at your first session and can be updated any time in your browser or through the in-app privacy panel. Data requests from players in Houston or anywhere else in eligible states are processed under the same standard — no region gets a different response time. We do not share identifiable account data with third parties outside of the processors required to run your chosen payment method.

SSL Encryption Every page that handles login credentials, payment details, or account changes runs over SSL. Your PayPal and Venmo session data is never transmitted in plain text at any point in the flow.
Cookie Controls We use session cookies for login continuity and analytics cookies to understand how the mobile lobby is used. You can accept, reject, or adjust cookie categories from your account privacy panel at any time.
Retention and Deletion We keep account records for as long as your account remains open, plus any period required by state law after closure. Once that window passes, identifiable data is purged from active systems on a rolling basis.
Third-Party Limits Payment processors like PayPal and Venmo receive only the transaction data they need to complete a transfer. We do not pass your name, session history, or device data to advertising networks or data brokers.

Your Privacy Questions, Answered Directly

These are the questions we hear most from people reviewing this policy. If something here doesn't cover your situation, the support channels above connect you to a real agent who can look up your specific account.

We collect your name, email, date of birth, and payment method details — such as your linked PayPal account or Play+ card number — along with your device type and IP address at login.

No. We do not sell or share identifiable account data with advertisers or data brokers. Payment processors like PayPal and Venmo receive only what's needed to complete your transaction.

Email our privacy inbox or open a live chat session and select 'Data and Privacy' as the topic. Include your registered email address and we'll confirm receipt and respond as required by applicable state law.

Yes. Submit a deletion request through the email privacy inbox or in-app privacy panel. We process deletions after confirming your identity and completing any state-law retention requirement that applies.

Transaction reference numbers and payment confirmations are stored to verify deposits and withdrawals. That data is also governed by PayPal's and Venmo's own privacy policies, which apply independently to their platforms.

Log into your account and go to your profile settings to update contact details. For identity documents or payment method corrections, reach out via live chat so an agent can walk you through the verification step.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.